FILL IN THE BLANKS:
1. The sign @ in an e-mail address is pronounced as at.
2. ‘Bcc’ stands for Blind carbon copy.
3. The ‘e’ is an e-mail stand for electronic
4. You can send a copy of the message to someone else through forward button.
5. The calendar component of outlook enables you to manage your schedule easily.
6. The contact component of outlook allows to create a list of all your contact.
7. Outlook’s interface offers easy access to all of the program’s components.
8. A message in all capital letters has the effects of shouting at the recipient.
9. You can send and receive messages electronically through the Internet.
10. Microsoft Office Outlook is a personal information- management program.
11. You can attached and send a file to your message.
12. A Smiley or an emotion is a symbol representing emotions.
13. Ctrl+ x or Shift + delete are shortcuts you use to cut down on typing.
14. An ISP(Internet Service Provider) gives you unique e-mail address.
15. The send option is similar to compose e-mail
QUESTION AND ANSWER
1. Explain e-mail address with the help of an example.
→ An e-mail address is a unique identifier for all email account. It is used to both send and receive email messages over the Internet. An email message requires an address for both sender and recipient in order to be sent successfully. Every email address has two parts: a username and domain name. the user name comes first, followed by an at (@) symbol, followed by the domain name.
For Example: progress.india@vsnl.com
2. Write a short note on an advantages of using Microsoft Outlook.
→Microsoft Outlook is a computer software program that offers several services such as email management, an address book, notebook, a web browser and a calendar where we can organize future meeting and plan we schedule etc.
3. Explain briefly how to attach a file to an e-mail.
→ We can attach a file to an email using the attachment features of outlook. First, compose your message, then click on the Insert tab on the ribbon. Then from the include group, click on the attach file option. once the insert file window appears, search for your file that you want to attach and then click on the insert button to attach it to your mail.
4. Gives Six examples of acronyms.
→ Some of the five example of acronyms are:
i) FAQ: Frequently Asked Questions
ii) FYI: For Your Information
iii) BTW: By the Way
iv) LOL: Laughing Out Loud
v) BRB: Be Right Back
vi) ASAP: As Soon As Possible
5. What do you understand by email etiquette?
→E-mail etiquette refers to the principles of behavior that one should use when writing or answering email messages on Internet. It is also known as the code of conduct for e-mail communication. It depend upon to whom we are writing – like Friends & Relatives, Partners, Customers, Supervisor or Subordinates etc.
6. Write down some of the e-mail etiquette principles.
→ Some of the e-mail etiquette principles are:
i) Always think before you type.
ii) Use proper case while writing a message (Message in capital letters has the effect of shouting at the recipient)
iii) Never send chain letters on the Internet.
iv) Don’t copy other people’s material and pretend it’s yours.
v) Don’t send unsolicited e-mail message to many recipients at a time.
7. Why we use smileys in e-mail messages? How it is created?
→ Since we cannot communicate emotions in an e-mail. So, we used smileys in e-mail messages to signal the emotions, intent or mood. It is created by using standard keyboard characters.
8. What is the different between Cc and Bcc?
→ The different between Cc and Bcc is that:
Cc Stand Carbon Copy it allows you to send the same message to several people at the same time. In this case, all recipients in To and Cc field will be visible.
Multiple address of the recipients can be given using semi colon as the separator. Whereas,
Bcc stand for Blind Carbon Copy it allows you to send the same message to several people at the same time without disclosing the identity of the e-mail recipient. You can keep a copy of your message by clicking the check box where you type in your message.
9. What you see when you type information about the contact?
→ As we type information about the contact, we see a preview in the form of a business card is displayed to us.
10. Name the various parts of an Outlook interface?
→ The various parts of Outlook interface are:
i) Menu bar
ii) Toolbar
iii) Help Box
iv) Navigation Pane
v) Outlook Component Buttons
11. Write the steps to reply to a receive e-mail.
→ Steps to reply to a receive e-mail are listed below:
i) From the inbox, double click the e-mail you wish to respond to.
ii) At a ribbon you will see the message window,
iii) From the respond group, click on reply or reply all.( a new window opens)
iii) Type your response and then select send.
iv) Your mail will be send.
12. Write the full form of the Given ACRONYMS and COMPUTER WORDs
i) ASAP ii) LOL iii) BSP iv) BTW v) FAQ vi) ISP vii) BRA
viii) PIM ix) Cc ix) Bcc x) E-mail xi) AFK xii) IP xiii) BBIAB
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